Payment delivery timelines for the Melio app

  • Updated

Payment delivery timelines for the Melio app are the same as when you use Melio.com. 

Tracking your payments on the app 

When a payment is collected, it gets the label “Paid” and is marked with a green dot. 

At this stage, you can monitor its journey to completion from the payment progress bar. 

These payments can be found in two places:

  1. The Paid tab on the home screen.
  2. In Vendors, under the vendor you've scheduled a payment to.

Where can you find the payment progress bar?

To see the payment progress bar, click on a paid payment. It’s located at the top of the screen. 

Understanding the payment progress bar

The payment progress bar shows: 

  • Stage 1: Collected - The money was collected from your account.
  • Stage 2: Sent/In transit - The payment is being processed.
  • Stage 3: Cleared/Deposited - The money has been successfully delivered to your vendor’s account.

Additionally, when a payment has been cleared and reaches stage 3, it will get a green COMPLETED label.

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