Failed verification of bank account with micro-deposits

  • Updated

Why you may have gotten an error message when attempting to verify your bank account and how to resolve it.


When you tried to verify your account via two micro-deposits, you may have gotten this error message:



Why you got this error

You made 4 attempts to enter the right amounts and verify your bank account.

After this, you won’t have the option to verify this specific bank account on Melio now or in future.


What to do now?

You have a few options:

1. Connect a different bank account automatically or via micro-deposits.

2. Change your payment method to credit card.


NOTE: Still can’t connect a payment method?

In a case where all the suggested solutions fail or are unavailable for you, contact our support team via email here.

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